Terms and conditions
Please read these carefully before using this site
What's in these terms?
We are very pleased that you have decided to visit our site. Smart provides a variety of different products and services to consumers and businesses. Our services are diverse and so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant products or services, and those additional terms become part of your agreement with us if you use those products and services.
By using our site, or our services or products, you are agreeing to these terms and any additional terms that may be applicable to that product or service.
If you would like further information on our terms and conditions for our autoenrolement.co.uk pension service, please visit autoenrolment.co.uk.
These terms tell you the rules for using www.smart.co (our site).
Table of contents
- Who we are and how to contact us
- By using our site you accept these terms
- There are other terms that may apply to you
- We may make changes to the terms or our site
- We may transfer this agreement to someone else
- Rules about our Intellectual Property, content, our logos or trademark and our software
- How to complain or feedback
- Our responsibility for loss or damage suffered by you
- How we may use your personal information
- Laws and disputes
Who we are and how to contact us
We are registered in England and Wales under company number 09026697 and have our registered office at 40 Eastbourne Terrace, London W2 6LA.
Smart Pension is regulated by the Pensions Regulator.
By using our site you accept these terms
There are other terms that may apply to you
If you are an employer, employee or advisor and want to use our autoenrolment.co.uk services, our Terms and Conditions for those are here.
We may make changes to the terms or our site
We may amend these terms from time to time, please check these terms whenever you use our site to ensure you understand the terms that apply at that time.
We may also update and change our site at any time including to reflect changes to our products, our customer’s needs or our business.
We don’t guarantee that our site, or any content on it, will always be available or be uninterrupted and we may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation, if we do, we will tell you if this happens.
Rules about our Intellectual Property, content, our logos or trademark and our software
How you may use the content and material on our site
We are the owner or the licensee of all intellectual property rights in our site, including the content and material published on it. These works are protected under copyright so please don’t use our logo, or any Smart brand or trademark (or similar) without our say so. Smart reserve all rights in its intellectual property.
Our trademarks or logos
Please do not use any of our trademarks or logos without our permission, this is not permitted unless we agree, in writing, that you may.
Use of our content
Do not rely on information on this site
The content on our site is provided for general information only. We make reasonable efforts to update the information on our site, but we can’t guarantee or warrant that the content is accurate, complete or up to date. The content is not intended to amount to advice on which you should rely.
Where our site links to other sites or resources provided by third parties, these links are provided for your information only and nothing more. These links or information within them are not approved or endorsed by Smart as we have no control over the contents of those sites or resources. That includes any bulletin boards or chat rooms that these other sites may provide.
How to complain or feedback
If you wish to complain or feedback about content, please contact customer services on firstname.lastname@example.org.
Our responsibility for loss or damage suffered by you
Whether you are a consumer or a business user
We do not exclude or limit our liability to you, in any way, where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Unless we have stated expressly in these terms, or our additional terms, Smart does not make any commitments about the content of the site, or any services detailed on the site, or the functionality of the site or any services.
If you are a business user
To the extent possible in law, we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it, in any jurisdiction.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with, use of, or inability to use, our site; or use of or reliance on any content displayed on our site, including loss of profits, sales, business, or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage. This includes loss of profits, revenue, data, exemplary or punitive damages.
To the extent permitted by law, our total liability for any claims under these terms, including any implied warranties, shall be limited to the amount you have paid us for using services.
If you are a consumer user
We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
How we may use your personal information
Laws and disputes
Parts of our site may be directed to people residing in England or the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.
If you are a consumer living in the United Kingdom, European Economic Area or Switzerland, the laws of your country of residence will apply to any dispute arising from these terms.